Shipping policy
Shipping Policy
Last updated: September 23, 2026
At Davai Adda, we aim to get your medicines and healthcare essentials to you as quickly and safely as possible. Here's everything you need to know about our shipping process.
Do you deliver Pan-India?
Yes, we deliver across India. Shipping charges are calculated based on your delivery location:
| Zone | States/Region Covered | Charge |
|---|---|---|
| Delhi | Delhi | ₹49 |
| Zone 1 | Chandigarh, Haryana, Himachal Pradesh, Punjab, Rajasthan, Uttar Pradesh, Uttarakhand | ₹69 |
| Zone 2 | Andaman and Nicobar Islands, Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chhattisgarh, Dadra and Nagar Haveli, Daman and Diu, Goa, Gujarat, Jammu and Kashmir, Jharkhand, Karnataka, Kerala, Ladakh, Lakshadweep, Madhya Pradesh, Maharashtra, Manipur, Meghalaya, Mizoram, Nagaland, Odisha, Puducherry, Sikkim, Tamil Nadu, Telangana, Tripura, West Bengal | ₹89 |
Shipping charges apply per package (0.5 kg or more) and are displayed at checkout before you confirm your order.
Delivery Timeline
- Delhi: 2–3 business days from order confirmation.
- Rest of India: Standard courier delivery, typically 3–7 business days depending on your location.
Delivery timelines are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or regional disruptions.
Delivery Options
- Doorstep Delivery — available across all serviceable pin codes
- Cash-on-Delivery (COD) — available on eligible orders
- In-Store Pickup — available at our Subhash Nagar store (Delhi customers only)
Order Tracking
Once your order is shipped, you'll receive updates on your registered mobile number so you always know the status of your delivery. You can also check your order status anytime in the My Orders section on our website.
Packaging & Handling
All medicines and healthcare products are carefully packed to maintain quality during transit. Temperature-sensitive items are handled with additional care to ensure they reach you in the best condition.
Delayed or Missing Deliveries
If your order hasn't arrived within the expected timeline, please contact us via WhatsApp or email at davaiadda.in@gmail.com, and our team will look into it promptly.